- Step 1Quote and book your order
- Step 2We pick up your vehicle
- Step 3Receive your vehicle
Your vehicle is protected by the carrier's cargo insurance during shipping. This coverage ensures that your vehicle is insured against physical damage or loss while in the carrier's possession. In addition to the carrier's cargo insurance, we offer contingent cargo insurance that provides up to $250,000 in protection. This insurance acts as a safety net in case the trucker's policy does not fully cover a valid claim.
When you place an order, you will receive an estimated transit time for your shipment. This will give you a window for when your car will be delivered. Transit times depend on moving distance. With each delivery being unique, it is possible that your car would be delivered faster.Customers who have specific questions or concerns about delivery times can reach out to Onyx Auto Transport's customer service representatives. The team is available to provide personalized updates on the status of shipments and assist with any additional queries.